Question 1

Wellness & Spa – Relaxation with a View

Accepted Answer

Panoramic outdoor pool
Heated indoor pool
Indoor and outdoor whirlpools
Counter-current swimming system
Air-conditioned fitness room with panoramic location

Sauna area

Finnish sauna
Bio sauna
Steam bath
Infrared loungers
Relaxation room with loungers
Selection of high-quality wellness teas

Beauty & Treatments
Beauty department with waterbed for hay baths, mud packs, massages and various body and facial treatments (at an additional charge).

Question 2

Golfclub Dolomites

Accepted Answer

This was the preferred golf course of the Habsburgs at the turn of the century. The gentle and hilly landscape on Val di Non‘s picturesque plateau arouses memories of beautiful Tuscany. Harmoniously embedded in undulating wooded terrain, this spacious golf course offers numerous challenges for all handicaps.

18 holes / at 57 km entfernt / Tel. (0039) 0463 832 640

Question 3

Golfclub Alta Badia

Accepted Answer

Situated at the heart of the Dolomites at the foot of the Sella massif and the Sassongher in a breathtaking scenery, this golf course offers golfing pleasures and relaxation in harmony with nature. This golf course at 1700 m above sea level with a difference in altitude of only 45 m harmoniously blends with the unspoilt countryside. Perfect golfing conditions in the marvelous Alpine ambience of the sunny high plateau are guaranteed from June to October.

9 holes / at 116 km entfernt / Tel. (0039) 0471 836 655

Question 4

Rooms & Amenities

Accepted Answer

High-quality toiletries
Slippers and cozy bathrobe
Basket with towels for the lawn and sauna area
Minibar with a selection of drinks
Partly air-conditioned rooms
Balcony in all room categories

Question 5

Do all rooms have a balcony and what view do they offer?

Accepted Answer

Yes, all rooms have a balcony. All rooms, except the Ifinger Double Room, the Ifinger Quadruple Room and the Family Suite, face the front of the hotel and offer a beautiful view of Schenna Castle, the village and the valley. These three room categories face the back of the hotel, towards the street.

Question 6

What time is dinner served?

Accepted Answer

Dinner is served between 6:45 pm and 8:00 pm. Each evening, you can enjoy a changing five-course dinner menu. Salads, dressings and fine oils are available daily from the buffet. On Tuesdays, we also offer a starter buffet, on Fridays a dessert buffet, and on Saturdays our festive gala dinner begins at 7:00 pm.

Question 7

What pools are available at Hotel Starkenberg?

Accepted Answer

Enjoy a year-round heated indoor pool at 31–32.5 °C, a heated panoramic outdoor pool, and indoor and outdoor whirlpools.

Question 8

Service & Comfort

Accepted Answer

Free Wi-Fi throughout the hotel
Free parking directly at the hotel
Garage parking on request (at an additional charge)
Charging station for electric vehicles (at an additional charge)

For your convenience, we offer a free WLAN connection in the entire hotel complex.

Question 9

What activities are available around the hotel?

Accepted Answer

Schenna and the Merano region are ideal for hiking, biking, golfing, climbing, rafting and paragliding. We will be happy to advise you personally on suitable tours and excursions.

Question 10

Where is Hotel Starkenberg located?

Accepted Answer

Hotel Starkenberg enjoys a quiet yet central location in Schenna, just a few kilometres from Merano. Look forward to views of Schenna Castle and the Texel Group mountains.

Question 11

May children use the wellness area?

Accepted Answer

Yes, children are welcome to use the pool and wellness area. For reasons of peace and safety, the sauna area is reserved for guests aged 16 and over.

Question 12

Is a deposit required?

Accepted Answer

Yes. To confirm your reservation, a deposit of 30% of the total amount is required. Payment details will be sent together with your booking

Question 13

How often are rooms cleaned and towels changed?

Accepted Answer

Rooms are cleaned daily. Towels are changed daily or on request, ensuring a comfortable and well-kept stay throughout your holiday.

Question 14

Which payment methods does the hotel accept?

Accepted Answer

You can pay in cash, by debit card or by credit card. American Express and Diners Club are not accepted.

Question 15

Golfclub Lana

Accepted Answer

This spacious golf course characterized by only very slight differences in altitude and located below the Brandis fortress ruins is situated in the middle of the unique Mediterranean climate of Merano and Environs. The course with fairways surrounded by orchards and vineyards offers great golf pleasures from February to December. Today the former manor house accommodates a stylish clubhouse with a sophisticated ambience and excellent cuisine.

9 holes / at 6 km entfernt / Tel. (0039) 0473 564 696

Question 16

Can I purchase or redeem gift vouchers?

Accepted Answer

Yes. Hotel Starkenberg gift vouchers make a wonderful present. They can only be redeemed at the hotel and cannot be exchanged for cash or resold.

Question 17

Gompm Alm

Accepted Answer

Alpine hut
Highlights: Gompm Alm Festival in July, alpine zoo, outdoor playing ground, large lawn, bowling.
Homemade products deriving only from local farmers and regional biological cultivation.

Hirzer area
39017 Schenna, South Tyrol
Ph. +39 0473 949544
www.gompmalm.it

Question 18

Which excursions are suitable in bad weather?

Accepted Answer

Merano is only around five kilometres away and offers historic arcades, museums, the Merano Thermal Baths and the Gardens of Trauttmansdorff Castle.

Question 19

May I bring my dog?

Accepted Answer

Yes, dogs are warmly welcome at our hotel. We charge €25 per day, excluding food. During meal times, you are welcome to bring your dog to our dedicated dog-friendly area in the restaurant.

Question 20

Is Wi-Fi available free of charge?

Accepted Answer

Yes, complimentary Wi-Fi is available throughout the hotel.

Question 21

Golfclub Passeier Meran

Accepted Answer

GOLFCLUB PASSEIER MERAN
The 18-hole Passiria-Merano golf course is a paradise for golfers at the heart of the Alps. The well-kept, harmonious golf course for the highest sporty requirements offers ideal conditions for a perfect golf holiday. Thanks to the extraordinary climate the course is playable nearly all around the year. The golf course features water obstacles (seven ponds with water lilies) and numerous bunkers.

18 holes / at 20 km / Tel. (0039) 0473 641 488

Question 22

Is there a laundry service?

Accepted Answer

Please contact our team if needed. We will be happy to inform you about available laundry services and conditions.

Question 23

What are the check-in and check-out times?

Accepted Answer

Your room will be ready from 1:00 pm on the day of arrival. On the day of departure, we kindly ask you to vacate your room by 11:00 am.

Question 24

Are there air-conditioned rooms?

Accepted Answer

Yes. A total of 25 rooms are air-conditioned for extra comfort on warm summer days.

Question 25

What are the cancellation terms?

Accepted Answer

Cancellations made more than 28 days before arrival are free of charge. For cancellations made between 28 and 7 days before arrival, 80% of the booked room price will be charged. For cancellations made less than 7 days before arrival, as well as in the event of a no-show or early departure, 100% of the booked room price will be charged.

Question 26

Reach us by car

Accepted Answer

Reach Merano and Environs in South Tyrol by car.

FROM NORTH
Munich – Rosenheim – Kufstein (A 12 Inntal Freeway, obligatory toll) – Innsbruck (A 13 Brenner Freeway, obligatory toll) – Brennero/Brenner (A 22 Brennero Freeway, obligatory toll) – Bolzano/Bozen (Exit Bolzano South) – Merano/Meran (MEBO-Highway)
Munich – Garmisch – Innsbruck – Brennero/Brenner (A 22 Brennero Freeway, obligatory toll) – Bolzano/Bozen (Exit Bolzano South) – Merano/Meran (MEBO-Highway)

Alternative route:
Brennero/Brenner – Vipiteno/Sterzing – Passo Giovo/Jaufenpass – Val Passiria/Passeiertal – Merano/Meran
Oetztal – Passo Rombo/Timmelsjoch – Val Passiria/Passeiertal – Merano/Meran

FROM WEST
Ulm – Kempten – Fuessen – Fernpass – Imst – Landeck – Passo Resia/Reschenpass (State Road 40 + 38) – Merano/Meran
Bregenz – Feldkirch – Arlberg – Landeck – Passo Resia/Reschenpass (State Road 40 + 38) – Merano/Meran
St. Moritz – Ofenpass – Münster – Taufers in Muenster – Glorenza/Glurns – Merano/Meran
Zurich – Landquart – Klosters – Vereinatunnel – Zernez – Ofenpass – Muenster – Taufers in Muenster – Glorenza/Glurns – Merano/Meran

FROM EAST
Lienz – San Candido/Innichen – Val Pusteria/Pustertal (State Road 49) – (A 22 Brennero Freeway, obligatory toll) Bolzano/Bozen – Merano/Meran (MEBO-Highway)

Traffic rules in Italy
Drivers are required to have safety vests in their cars in Italy, Austria and Germany. Cars are required to drive on dipped headlights during the day on Italian motorways and country roads (outside built-up areas). The maximum speed is 90 km/h on state roads and 130 km/h on motorways. There’s an extensive network of filling stations and almost one in two sells LPG. In general, in the major towns and cities parking is only permitted in the spaces provided. Short-stay car parks, the majority of which are Pay & Display, are marked with a blue border. These are complemented by specially designated car parks and underground parking in most places. Free parking can often be found outside towns and sometimes there’s a shuttle bus into the centre.

Question 27

Can I arrive by train or bus?

Accepted Answer

Yes. You can travel to Merano or Bolzano and use Südtirol Transfer or public transport for the final part of your journey.

Question 28

Leadner Alm

Accepted Answer

Alpine hut
Hiking area Tschögglberg

39010 Vöran
South Tyrol
Ph. (0039) 0473 278136
www.leadner-alm.com

Question 29

Your personalised accommodation in Scena/Schenna

Accepted Answer

At our hotel, we attach great importance to ensuring that every guest finds exactly what they need for their stay - whether for a short stopover or a longer holiday. Our street-facing and mountain-facing rooms are the perfect choice for guests travelling through or planning to spend most of the day away from the hotel. These rooms not only provide a comfortable retreat, but also an excellent base from which to explore the surrounding area.

We would like to point out that these rooms are perfectly soundproofed so that our guests will not hear any noise when the windows are closed.

We are particularly proud of our attractive prices for children. We understand that family holidays can be expensive, which is why we strive to make your stay as affordable as possible without compromising on quality or comfort. With us, families benefit from special conditions that make holidays an unforgettable experience even for the youngest guests.

In short, whether you are looking for a practical room in Scena/Schenna for a short stay or planning a family holiday, you have come to the right place!

Question 30

What children’s discounts are available?

Accepted Answer

Children staying in a room with full-paying adults benefit from special rates including half board: children up to and including 3 years of age pay €25 per day, children aged 4 to 6 pay €55 per day, children aged 7 to 10 pay €65 per day, and children aged 11 to 16 pay €75 per day.

Question 31

What can I expect for breakfast?

Accepted Answer

Enjoy regional and seasonal specialities, fresh bread and pastries, cheese and cold cuts, muesli, yoghurt, fresh juices and individually prepared egg dishes.

Question 32

Is there a separate menu for children?

Accepted Answer

Yes. In the evening, younger guests can choose from a dedicated children’s menu with popular dishes, included with half board.

Question 33

Activities & Experiences

Accepted Answer

South Tyrol Guest Pass Schenna: free use of all public transport in South Tyrol and many additional benefits
Personal advice for hikes, bike tours and excursions
Discounts at selected golf courses
Hiking pole and bicycle rental nearby
Participation in the weekly program of the Schenna Tourist Office

Question 34

What are the opening hours for the pool, sauna and fitness room?

Accepted Answer

The pools and fitness room are open daily from 7:00 am to 7:00 pm. The sauna is available daily from 3:00 pm to 7:00 pm – perfect for relaxing after an active day.

Question 35

Question 36

Can non-resident guests dine at the restaurant?

Accepted Answer

Please contact the hotel directly to reserve your table in advance. Our team will be happy to inform you about availability and current options.

Question 37

Alpine hut Mittager

Accepted Answer

Alpine hut and restaurant
Hiking area Meran 2000

Öttenbach 20
39010 Hafling
South Tyrol
Ph. (0039) 347 3016499

Question 38

Can non-resident guests book wellness treatments or a day spa?

Accepted Answer

Yes, non-resident guests can book wellness treatments or a day spa on request. Please contact us directly so that we can check current options and availability for you.

Question 39

Accepted Answer

The S&uuml;dtirol Guest Pass Schenna must be validated at the ticket machine for each journey. Simply get on, validate and set off.

Question 40

Alpine Family Hotel Taser

Accepted Answer

Hotel, Restaurant, Cafè.
Highlights: family-friendly with alpine zoo, great outdoor playing ground and indoor playing room.
Fresh and local products mainly deriving from local farmers and breeders.

Schennaberg 33
39017 Schenna, South Tyrol
Ph. +39 0473 945615
www.familienalm.com

Question 41

Pleasure & Taste – Cuisine with Passion

Accepted Answer

A stay at Hotel Starkenberg is a delight for all the senses. Our cuisine combines first-class ingredients, authentic culinary craftsmanship and refined creativity, creating a harmonious balance between Alpine tradition and international gourmet cuisine.

Rich breakfast on the panoramic terrace
Start your day with a generous breakfast on our sunny panoramic terrace – feel free to choose your favorite table. Enjoy a wide selection of regional cheeses and cold cuts, original Tyrolean speck, fresh fruit, muesli, yogurt and homemade specialties. Fine coffee and tea selections as well as fresh juices complete the offer. Our breakfast chef prepares freshly made egg dishes daily according to your wishes.

Lunch (at an additional charge)
At lunchtime we offer a changing à la carte menu featuring regional and international dishes, freshly prepared and perfect for a relaxing break during the day.

Afternoon delight
Daily from 2:45 p.m. to 5:00 p.m., we invite you to enjoy our cake buffet with homemade cakes and sweet treats.

Daily 5-course dinner menu
Every evening you will enjoy a daily changing 5-course choice menu, prepared with care, passion and creativity:

Rich salad buffet with fresh leafy salads, appetizers and homemade dressings
Cold starter
Choice of soup or warm starter
Main course of your choice (meat, fish or vegetarian)
Refined dessert to finish

Fixed alternative menu – available every evening
In addition to the daily menu, a fixed alternative menu is available every evening and remains the same every day. It includes:

various classic pasta dishes
the popular Starkenberg Viennese veal schnitzel

Children’s menu in the evening
For our younger guests, we offer a separate children’s menu with a wide selection of popular children’s dishes – included in the price.

Weekly culinary highlights

Tuesday: appetizer buffet with hot and cold delicacies
Wednesday lunchtime: “Pasta Party” with homemade pasta and a small salad buffet
Friday: dessert buffet
Saturday: festive gala dinner in an elegant atmosphere

Vegan menus and gluten-free dishes are gladly prepared on request.

Question 42

What does the wellness area offer?

Accepted Answer

The wellness oasis includes a Finnish sauna, bio sauna, steam bath, ice crusher, infrared floating loungers, a relaxation room with castle views, vitamin bar and tea corner.

Question 43

Is secure bicycle storage or e-bike charging available?

Accepted Answer

Yes. Bicycle racks are available in our garage for your bicycle or e-bike. E-bikes can be conveniently charged there free of charge using the available power sockets.

Question 44

Are bathrobes, slippers and towels provided?

Accepted Answer

Yes. Bathrobes and slippers are provided in your room. Towels are also available for the sunbathing lawn and wellness area.

Question 45

Question 46

Can I reserve a specific room or floor?

Accepted Answer

We are happy to note your preferences. Please understand that we cannot guarantee a specific room number or floor.

Question 47

How can I contact the hotel for further questions?

Accepted Answer

You can reach us by phone on +39 0473 94 56 65 or by email at info@hotel-starkenberg.com

Question 48

Who receives the South Tyrol Guest Pass Schenna?

Accepted Answer

All guests in Scena/Schenna automatically receive the Guest Pass from one overnight stay. This is personal and non-transferable and valid for the entire stay.

Question 49

Golfclub Pustertal

Accepted Answer

Embedded at the foot of Plan de Corones, the golf course of the Val Pusteria golf club is located directly next to the Reiperting / Riscone sports park (at only 2 km from Brunico). It offers 9 holes – par 34 with 2,800 m built as the first part of the future 18-hole golf course.

9 holes / at 110 km entfernt / Tel. (0039) 0474 412 192

Question 50

Is there a fitness room?

Accepted Answer

Yes. The modern, air-conditioned fitness room offers training facilities with panoramic views of Schenna Castle and the garden.

Question 51

Are there non-smoking rooms and designated smoking areas?

Accepted Answer

Please let us know your preferences when booking. Our team will be happy to explain the current regulations.

Question 52

Are sauna infusions offered?

Accepted Answer

Yes. Sauna master Sylvia offers relaxing sauna infusions every Monday and Friday.

Question 53

Until when can I cancel a wellness treatment free of charge?

Accepted Answer

Please cancel beauty and wellness treatments at least two days in advance. For later cancellations, 75% of the treatment price will be charged.

Question 54

Golfclub Kastelruth

Accepted Answer

„One of most beautiful 18-hole golf courses in Northern Italy“ – that’s the unanimous opinion of experts. Situated in a quiet and idyllic location in the middle of the Dolomites, this challenging and well-groomed golf course offers great golfing experiences that can compete with international standards.

18 holes / at 68 km entfernt / Tel. (0039) 0471 708 708

Question 55

Can I request a cot or hypoallergenic bedding?

Accepted Answer

Please let us know your request when booking. We will be happy to check the best possible solution for your stay.

Question 56

Airport transfer

Accepted Answer

Airport transfer from Bolzano Airport to Hotel Starkenberg

A pre-booked airport transfer takes you conveniently from Bolzano Airport directly to Hotel Starkenberg in Schenna.

Current prices:

Return reservation: €20 per person and journey
One-way transfer: €25 per person
Children up to and including 6 years of age: free of charge

The transfer must be booked at least 48 hours before the start of your journey. Special conditions may apply during certain seasonal periods.

Information and booking:

Book the Bolzano Airport–Schenna transfer
Email: flug@schenna.com
Telephone: +39 0473 945 669

Year-round airport transfers with Clever Transfer

Clever Transfer, formerly known as Südtirol Bus, provides private and shared door-to-door transfers throughout the year between Hotel Starkenberg and several airports.

Transfers are available to and from airports including:

Munich
Innsbruck
Verona
Bergamo
Milan Malpensa
Milan Linate
Treviso
Venice Marco Polo

Following advance online booking, collection and return transport are arranged directly from the airport or the hotel. Availability, collection times and prices depend on the selected airport and travel date.

Information and booking:

Clever Transfer – search and book an airport transfer
Telephone: +39 0471 305604
Email: info@clevertransfer.eu

Question 57

Is there a local tourist tax?

Accepted Answer

Yes. Guests aged 14 and above currently pay a local tourist tax of €3.80 per person per night. It is not included in the room rate and is paid at the hotel.

Question 58

Bike and Luggage

Accepted Answer

Bicycle and hiking shuttle from Merano to Garmisch-Partenkirchen or Munich

Fahrtwind & Zion Shuttle offers a seasonal passenger and bicycle transfer from Merano to Garmisch-Partenkirchen and Munich via Bolzano, the Brenner Pass and Innsbruck.

According to the current timetable, the shuttle operates on Tuesdays, Wednesdays, Fridays, Saturdays and Sundays.

Departure from Merano: 9:15 am
Meeting point: Via IV Novembre 5, Merano
Arrival in Garmisch-Partenkirchen: approximately 2:00 pm
Arrival in Munich: approximately 3:30 pm

Current prices per person, including bicycle transport:

Merano–Garmisch-Partenkirchen: €120
Merano–Munich: €140
E-bike surcharge: €5
Journey without a bicycle: 50% discount

Information and booking:

Fahrtwind & Zion Shuttle
Telephone: +43 660 774 2665
Email: info@fahrtwind-zion.de

Luggage and bicycle transport to South Tyrol

Insam Express can collect your luggage from your home or an agreed collection point and deliver it directly to your destination or hotel. The service is available for items including suitcases, bags, backpacks, skis and properly packed bicycles.

Delivery times, prices and packaging requirements depend on the collection point, destination and type of luggage.

Information and booking:

Insam Express
Telephone: +39 0471 796110
Email: info@insamexpress.it

Luggage and bicycle storage at Bolzano railway station

Base Camp Dolomites provides secure storage for suitcases, backpacks, bicycles and sports equipment at Bolzano railway station.

The storage facility is located directly at the station on platform 1 and is open daily from 8:50 am to 6:30 pm. No advance reservation is required.

Address and contact details:

Base Camp Dolomites
Piazza Stazione 1, 39100 Bolzano
Telephone: +39 0471 971733
Email: info@basecampdolomites.com

Timetables, prices, opening hours and conditions of carriage may change. Please always consult the current information provided by the respective operator.

Question 59

How can I book my stay at Hotel Starkenberg?

Accepted Answer

You can send a non-binding enquiry or book your stay directly online. Our team will also be happy to assist you personally by phone or email.

Question 60

What is the hotel’s address?

Accepted Answer

Hotel Starkenberg, Verdinserstraße 10, 39017 Schenna, South Tyrol, Italy.

Question 61

Question 62

What amenities are available in the rooms?

Accepted Answer

Your room includes high-quality toiletries, a bathrobe, slippers, towels for the wellness area and sunbathing lawn, as well as a minibar.

Question 63

Question 64

What is included in the Starkenberg gourmet half board?

Accepted Answer

The Starkenberg gourmet half board treats you from morning to evening: with a generous breakfast on the panoramic terrace, a fine afternoon cake buffet from 2:45 pm to 5:00 pm and a daily changing 5-course gourmet dinner menu. A fixed alternative menu, a children’s menu, and vegan or gluten-free dishes on request are also available.

Südtirol Guest Card Schenna

A valuable gift for your holiday in Scena/Schenna

Your benefits with the Südtirol Guest Pass Schenna